About Us

Our
Story

How We Started

Carework began in 2018 when our founder, Rachel Gartner, was working as a recruiter for a multi-location home care agency in Florida. As a former CNA and HHA, Rachel knew firsthand how hard it was to find - and keep - great caregivers. So, she built a better system.

Her data-driven approach to recruitment transformed hiring outcomes across her region. When other agencies started asking for help, Rachel launched what was originally called Strategic Healthcare Solutions — now known as Carework.

In 2019, Ember Steen joined the team, bringing the operational excellence needed to scale Carework’s systems, grow our impact, and keep service quality at the center of everything we do.

Since then, Carework has helped home care agencies across the country hire over 25,000 caregivers, all while earning a reputation for having a phenomenal team clients love to work with.

A Mission That Moves With Us

As military spouses, Rachel and Ember knew how difficult it was to find meaningful, flexible work that could move with you. So, they built Carework with remote work in mind and hired a team of mission-driven people, many of them fellow military spouses, who wanted to do impactful work from wherever they were.

It worked. Clients kept saying: “We LOVE your team.”

That same trusted team now supports business owners and families, providing the extra help businesses need without the overwhelm of managing it all alone.

We built WorkWise on the same principles that helped Carework drive real results for businesses all over the U.S.:

✔ Hire incredible people - experienced, U.S.-based, and ready to help

✔ Provide real, reliable support - no micromanaging, no stress

✔ Offer flexible, scalable solutions - so business owners can focus on what matters

✔ Treat our employees right - we provide meaningful benefits like paid parental leave & 401k with match

Now, instead of only helping home care agencies with recruitment, our team is here to support your entire business, with premium virtual assistant packages designed to take tasks off your plate and give you your time back.

Our Core Values

Integrity, always.

Get sh!t done and do it right.

Own the experience,
own the outcome.

We do what we say we’ll do. We own our mistakes, tell the truth, and choose the right thing over the easy thing every time.

We take action, solve problems, and keep things moving. We’re proactive, reliable, and never wait for someone else to fix it.

Every detail matters. Whether we’re managing your inbox, running your calendar, or handling tasks behind the scenes, we show up with professionalism, warmth, and pride in our work. Our assistants take personal responsiblity for making sure you have a great experience and a great outcome when you work with WorkWise.